Privacy Policy
Didi Limousine Privacy Policy
Effective Date: 17/10/2023
Introduction
At Didi Limousine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you use our limousine services. By accessing our services, you consent to the practices described in this policy.
Information We Collect
We collect various types of information, including:
Personal Information: This includes your name, contact details (email, phone number, address), and payment information.
Travel Information: Data related to your reservations, trips, and payment history.
Location Information: We collect location data when you use our services, such as your GPS coordinates when you request a ride.
Device Information: Information about the device you use to access our services, such as your device’s hardware model, operating system, and version.
Log Information: We may collect server logs that include details about your use of our services, including the date and time of your requests and interactions with our platform.
User Feedback: We may collect user feedback, reviews, and ratings submitted by you and other users.
Communication Information: Information exchanged with our customer support team, such as email correspondence and phone calls.
How We Use Your Information
We use your personal information for the following purposes:
Providing Services: To provide our limousine services, including processing your bookings and payments.
Improving Services: To enhance and improve our services, including driver training, app optimization, and customer support.
Communications: To communicate with you about your reservations, promotions, updates, and changes to our services.
Safety and Security: To verify your identity, investigate and prevent fraud, and ensure the safety of our users and drivers.
Legal Compliance: To comply with legal requirements, respond to legal requests, and enforce our policies.
Sharing of Information
We may share your personal information with:
Service Providers: Third-party service providers who help us operate our business, including payment processors and customer support.
Drivers: Your name, location, and contact information may be shared with drivers to facilitate your rides.
Business Partners: In some cases, we may share information with business partners for joint promotions or collaborations.
Legal Requirements: We may share your data when required by law or in response to legal requests, including to government authorities.
Data Security
We employ technical and organizational measures to protect your personal information. However, no data transmission over the internet or stored on digital systems is entirely secure. We cannot guarantee the absolute security of your data.
Your Choices
You have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. You can also opt-out of marketing communications.
Contact Us
If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at [insert contact information].
Changes to this Policy
We may update this Privacy Policy from time to time. The effective date at the beginning of the policy will reflect the most recent changes. Please review this policy periodically to stay informed.
By using our services, you agree to the terms and conditions outlined in this Privacy Policy.
Last Updated: 17/10/2023